Privacy Policy

House of Raydan Perfumes LLC, a company registered in 2008 with a registered address in Oman, owns and operates the e-commerce website www.raydan-perfumes.com . This Privacy Policy forms part of the Terms of Use governing your use of the Website. By accessing or using the Website, you explicitly consent to our collection, use, and disclosure of your information as described in this Policy.

We reserve the right to amend this Policy at any time without prior notice. Amendments will take effect from the date they are made available on the Website.

1. INFORMATION WE COLLECT

We collect two types of information:

1. Personal Information:
   When you register, update your account, make purchases, participate in promotions, or contact us, you may provide Personal Information such as:
   • Name, address, phone number, email address
   • Purchase and transaction history
   • Billing details, including credit/debit card information
   • Interests and preferences
2. General Information:
   During your visits to the Website, we may collect non-identifiable general information such as:
   • IP address
   • Date, time, and duration of your visit
   • Pages viewed and browsing behavior
   • The website you visited before linking to ours
   • Technical data such as browser type and system performance

2. HOW WE USE YOUR INFORMATION

We use the information collected to improve our services and user experience, including:

• Maintaining internal records
• Enhancing our products, services, and Website
• Processing and fulfilling your orders
• Contacting you for marketing, research, or promotional purposes
• Responding to inquiries or requests

General Information helps us analyze trends, monitor Website performance, and optimize its design and functionality.

3. SHARING YOUR INFORMATION

We are committed to protecting your privacy and will not sell, or share your Personal Information with third parties, except in the following situations:

• With your consent
• As required by law, court order, or governmental authority
• To protect our legitimate interests, such as fraud prevention or ensuring Website security

Your information may be shared internally within House of Raydan Perfumes LLC for operational purposes.

4. SECURITY

We prioritize the security of your Personal Information and have implemented physical, electronic, and administrative safeguards to protect it from unauthorized access, use, alteration, or destruction. However, while we strive to maintain robust security, no data transmission over the internet or storage method is completely secure. As such, we cannot guarantee absolute security of your data.

If you suspect a breach or unauthorized access to your information, please contact us immediately.

5. COOKIES

Our Website uses cookies—small data files stored on your device—to enhance your browsing experience. Cookies allow us to:

• Recognize returning visitors
• Record session information
• Analyze Website performance

You may disable cookies via your browser settings; however, some features of the Website may not function properly if cookies are disabled.

6. YOUR RIGHTS

You have the right to:

• Access, update, or correct your Personal Information
• Opt out of receiving marketing communications
• Request deletion of your account or Personal Information

To exercise these rights, please contact us at info@raydan-perfumes.com.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page, and your continued use of the Website after any changes constitute your acceptance of the revised Policy.

8. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@raydan-perfumes.com