TERMS AND CONDITIONS
These Terms and Conditions ("Terms") govern your use of the website www.raydan-perfumes.com ("Website"), operated by House of Raydan Perfumes LLC, a company registered in Oman in 2008, with its registered address as stated on its Trade License. By accessing the Website, registering an account, or purchasing products, you agree to comply with these Terms.
1. GENERAL PROVISIONS
1.1 Updates to Terms: House of Raydan Perfumes LLC reserves the right to modify or update these Terms at any time. Changes will take effect upon posting on the Website. Users are encouraged to review these Terms periodically.
1.2 Accuracy of Information: While every effort is made to ensure the accuracy of information on the Website, House of Raydan Perfumes LLC reserves the right to modify or remove content without prior notice.
2. ACCOUNT REGISTRATION
2.1 Eligibility: To register an account ("Account"), you must be the legal age of majority in your country of residence. Minors under 18 are prohibited from registering or transacting on the Website.
2.2 Registration Details: You agree to provide accurate, complete, and current information during the registration process and to keep your details updated.
2.3 Account Security: You are responsible for safeguarding your Account credentials. Activities conducted under your Account are your responsibility. If you suspect unauthorized use, notify us immediately.
2.4 Privacy: Your personal data will be handled per our Privacy Policy.
3. PRODUCTS, ORDERS, AND PAYMENTS
3.1 Purchasing: As a Registered User, you may purchase products ("Products") displayed on the Website. You agree to pay all amounts, including applicable taxes and shipping fees, as detailed during checkout.
3.2 Order Confirmation: Upon acceptance of your order, you will receive a confirmation email with your order details. If you wish to amend your order, contact us at info@raydan-perfumes.com or Official Whatsapp promptly.
3.3 Order Rejection: House of Raydan Perfumes LLC reserves the right to reject orders for reasons including, but not limited to, unavailability of stock, inability to process payment, or shipping restrictions. In such cases, any charges processed will be refunded.
4. SHIPPING AND DELIVERY
4.1 Delivery Timeline: Orders are shipped via courier and typically arrive within 1–7 working days, depending on location.
4.2 Risk of Loss: Ownership and risk of loss pass to the customer upon transfer of the Product to the shipping carrier.
5. RETURNS AND REFUNDS
5.1 Return Policy: Customers may initiate returns within the specified timeframe as outlined in our Return Policy. Returns must be in unused condition with original packaging.
5.2 Refunds: Refunds will be processed to the original payment method once the returned item has been inspected and approved.
6. PAYMENTS
6.1 Accepted Payment Methods: We accept Visa and MasterCard debit and credit cards in Omani Rials (OMR).
6.2 Transaction Records: Cardholders are advised to retain a copy of transaction records and adhere to merchant rules and policies.
6.3 Restrictions: House of Raydan Perfumes LLC does not process transactions involving OFAC-sanctioned countries or individuals/entities restricted by Omani law.
7. GOVERNING LAW AND DISPUTES
7.1 Jurisdiction: These Terms are governed by the laws of Oman. Any disputes arising from these Terms or use of the Website shall be exclusively resolved in the courts of Oman.
8. MISCELLANEOUS
8.1 Force Majeure: House of Raydan Perfumes LLC is not liable for delays or failures caused by circumstances beyond its reasonable control Such as pandemics, or government actions.
